jazzylady

Hello all,

I am wondering if anyone here has ever dealt with this company:

http://www.goldenageofcinema.com/


I'm asking because I ordered a film. It all seemd very simple. I was able to use paypal, in US dollars. I could even order the film in NTSC DVD.

I waited and waited and it never came. I wrote to them and they never responded. I wrote again, a little perturbed this time, but I still kept my cool. I also submitted a refund request from paypal, which was taken care of within 24 hours.

Then this morning I received a VERY PROFANE email from the merchant. I was completely stunned. I then forwarded the email to paypal.

Am I in the twilight zone here? I'd be interested in learning about others' experiences with this company.

Ruth

Steve Crook

I've never dealt with them and PayPal is probably the first port of call.

If you want to take it further, the domain was registered through
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599
GOLDENAGEOFCINEMA.COM@domainsbyproxy.com

Created on: 14-Jun-05
Expires on: 14-Jun-06
Last Updated on: 14-Jun-05

Steve

jazzylady

Yes, I certainly did forward the email to paypal, but I never thought of contacting their domain.

Great idea, thank you!

Dumb question I suppose, but, how does one determine a web site's domain? How do you know who to contact if you want to write to the site's domain?

Ruth

DB7

Reminds me of another site that has now closed. DomainsByProxy.com should be a warning as the seller will have anonymity from dissatisfied customers.

Sounds like another site that has surfaced in the past under various guises.


Can you not put in a claim with Paypal? Or contact the host InMotion Hosting, Inc - Fast, Reliable, and Affordable Web Hosting

Steve Crook

I use NetNames to find domain details

Steve

sippog

If you buy a domain name - I own a few - then your real name and address becomes a matter of record. I think what is being suggested is that you approach the individual or company at their actual address. Not easy if you live in the UK and they live in the US.

I'm curious to know what Paypal did for you. The only time I approached them over a problem, they insisted I return the problem item to the seller and - get this -THE SELLER CONFIRM RECEIVING IT before they'd do anything; worse than useless with a dodgy seller. I was also frustrated by their impenetrable system for handling queries - no way of getting a specific answer from a human being. Result - I would never consider make a large or serious purchase using Paypal. My credit card company will at least stop payment if I'm being ripped off.

Thanks for the warning about "golden age".
Re: other dealers -
Let me add my endorsement to the others elsewhere about "Bob's Movies" (http://bpm123.net/) who have been reliable and a warning about LearMedia who haven't been at all.


Sippog

Why is there only one monopoly commission?

jazzylady

Glad to know you were happy with "Bob's Movies"; I just sent him the money for two films this evening, thereby taking two more names off of my want list.

While, I'm here, I'd like to take a moment to say that I have met some of the kindest and most helpful people on this site.

Ruth Voboril
Connecticut, USA

DB7

Are you sure? Does this description not ring a bell?

£14.99 for his copy or £6.99 for an original from Play.

Steve Crook

So now they're ripping off the plot summaries I wrote for the IMDb as well!

Steve

JamesM

They have titles that are avaialble such as An Inspector Calls and The Arsenal Stadium Mystery but can offer different formats. Smacks to me of bootlegs of official releases, which is worse than bootlegging a title that otherwise may not be available. They would have no qualms about stealing your plot summary Steve.

There are a few companies that happily produce bootlegs of titles (such as the 'What A Carve Up DVD' mentioned in another thread (Jef Films Inc even release titles MGM own and are busy restoring). These end up with the likes of Nostalgia Video. I cannot seee how Nostalgia Video and their ilk could possibly care about their customers when they are selling poor quality illegal copies of films for a greater price than the eventual restord versions.

I must make a dinstinction between these companies and 'public domain' companies, who release titles that hold no copyright and can occassionally step into the breach a produce quality restorations (White Zombie from the Roan Group / Troma for example).

I looked at the site, www.goldenageofcinema.com, and noticed they do not supply a geographical address or even an email address or phone number on their contact page. This should always ring alarm bells.

Steve Crook

I've asked the IMDb if they can do anything about it - they can afford the lawyers

Steve

Steve Crook

PaPAS

Pickford

Yes I got stitched up by this guy , paid him £18 through Paypal and never received my film, he changes identities and has changed his website.

DB7

Yeah we thought we had seen him before under different guises too. He's currently hassling me (from behind a cloak of anonymity) to delete this thread but I've refused as the complaints seem genuine and the owners lack of transparency makes it difficult for people to claim a refund.

benchcluttocks

Hi, I just wanted to ask if anyone has dealt with Loulwa Wmffres. I agreed a price for The Halfway House and I have never received it, and no refund! This has gone on since October. When I told them it had not arrived they said they would send another copy in the post. Nothing has ever arrived and now they won't reply to my emails, have I been conned!!???!!

DB7

Did you purchase this via goldenageofcinema.com?