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Old 09-08-2007, 12:40 PM   #16
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Originally Posted by Aaryk Noctivagus View Post
I know that is wimpish... but which is the more important. My health, or a minor fault in my expensive new TV screen.
Look after your health dear boy ... after all, at the end of the day it's all we've got!

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Old 09-08-2007, 01:40 PM   #17
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Oh well. No answer.
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Old 09-08-2007, 02:09 PM   #18
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We ditched NTL after DIRE service. Rubbish! Indian call centre? Yep! That's a winner!!

Anyway, went to SKY - much better service, Scottish call centre and cheaper than NTL by a third................BUT (Ain't there always a 'BUT')

Dopey here didn't read the small print.......................if you don't have cables all over your house connecting STBs to the 'phone for their bloody 'Call Back' they nail your sorry Butt for 3 x the Sky subscription rather than Multi-room.

It was there in the small print.

So a newly decorated house with cables everywhere? No chance!

Soooo stuck with them for the contract but hopefully by then Virgin will have sorted the crap that was NTL and I can switch back.........

Hey-ho, that's life!
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Old 09-08-2007, 02:23 PM   #19
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Oh well. No answer.
I responded to you, Christine... its on the first page of the thread
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Old 09-08-2007, 03:53 PM   #20
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I'm on Cable.
I don't understand how my post discussing how Customer Services Reps might use a forum (like Mediatheque offers helpful comments about BFI services), and how that can be construed as me criticizing you.

Honest - the leap of connecting You and Sky-Freeview-Etc Customer Service Reps never comes to mind.

Last edited by ChristineCB; 09-08-2007 at 03:55 PM.
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Old 09-08-2007, 04:49 PM   #21
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I ditched cable when it was still NTL, but continued with broadband and the telephone through Virgin. A recent telephone fault required the engineer to come out, and he left an external connection point on the side of the house hanging in the breeze, and the cover not fitted correctly. Consequently every time it rained the telephone wouldn't work.

I've since been up a ladder and finished the job properly! As we are moving house in a few weeks I'm now deliberating over whether to continue with Virgin for telephone and broadband, or switch to BT who always seem to know what they're doing when it comes to maintenance and installation.
I've had enough of Tiscali - leaving them tomorrow - and first consideration was switching to BT who seem to, and certainly should, know what they're doing.

Knowing my luck, I may end up being offline for a while unless I can get into my local library.
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