We ditched NTL after DIRE service. Rubbish! Indian call centre? Yep! That's a winner!!
Anyway, went to SKY - much better service, Scottish call centre and cheaper than NTL by a third................BUT (Ain't there always a 'BUT')
Dopey here didn't read the small print.......................if you don't have cables all over your house connecting STBs to the 'phone for their bloody 'Call Back' they nail your sorry Butt for 3 x the Sky subscription rather than Multi-room.
It was there in the small print.
So a newly decorated house with cables everywhere? No chance!
Soooo stuck with them for the contract but hopefully by then Virgin will have sorted the crap that was NTL and I can switch back.........
Hey-ho, that's life!